Frequently asked questions


How long will it take to receive my order?

Within Bangkok and surrounding provinces:

Orders will be delivered dependent on the requested time slots.

Pick-up will be available at Sarnies Cafe, Sarnies Sourdough or Sarnies Roastery at the requested time slots.

For orders outside of Bangkok and surrounding provinces

We currently cannot deliver our bakery goods outside of Bangkok and surrounding provinces. For cold brew and coffee, delivery is available will be made between 2-5 days using standard shipping services.

Please note that date of delivery may vary due to carrier shipping practices, delivery location, and the number of items ordered.


Where do you deliver to? 

For bakery items, we deliver to Bangkok, Nonthaburi, Samut Prakarn and Pathum Thani. For all other items including coffee beans, merchandise and more, we deliver nationwide.


What is the delivery charge?

Bakery items and Cold brew:
Bangkok - 100-200THB

Nonthaburi, Samut Prakarn, Pathum Thani - 250THB

Coffee, Merchandise, Gifts, Wholesale:
Bangkok, Nonthaburi, Samut Prakarn, Pathum Thani - 80THB

Rest of Thailand - 150THB


How will I be entitled for free shipping?

Spend above 1500 THB per order and shipping is free!


Do you ship internationally?

Not yet, but soon!




QR code or Debit/Credit card
Select 'credit card' on checkout to make payment through 'Lian Lian Pay' our service provider.


How often do you roast your coffee?

We roast twice a week to ensure your coffee is fresh.


How long does my coffee stay fresh for?

It’s best to drink your coffee within 4 weeks from the roast date to enjoy it at its optimal flavour.


Should I have my beans ground or should I keep them whole?

It’s always better to grind your beans just before you brew for peak freshness. If you do decide to pre-grind for efficiency, store the grinds in an airtight container to reduce exposure to the elements.


How should I store my coffee for the best results?

We recommend keeping your coffee beans in the bag they're delivered in. The one-way valves expel CO2 whilst not for allowing oxygen to enter the bags. Store in a cool and dry place away from sunlight.



For further enquiries, email us at