Frequently asked questions


How long will it take to receive my order?

Bakery items and Cold brew:

Bakery items and Cold Brew will be delivered next day 10am -12pm only within Bangkok and surrounding provinces.

Next day pick-up is available 10am-2pm at Sarnies Cafe, Sarnies Sourdough (Not yet serving customers) or Sarnies Roastery.

Coffee beans, Brewing equipment and Merchandise:

Delivery is available nationwide and will be made between 2-5 days using standard shipping services.

Please note that date of delivery may vary due to carrier shipping practices, delivery location, and the number of items ordered.

Next day pick-up is available 10am-2pm at Sarnies Cafe, Sarnies Sourdough (Not yet serving customers) or Sarnies Roastery.


Where do you deliver to? 

For bakery items, we deliver to Bangkok, Nonthaburi, Samut Prakarn and Pathum Thani. For all other items including coffee beans, merchandise and more, we deliver nationwide.


What is the delivery charge?

Bakery items and Cold brew:
Bangkok - 100-200THB

Nonthaburi, Samut Prakarn, Pathum Thani - 250THB

Coffee, Merchandise, Gifts, Wholesale:
Bangkok, Nonthaburi, Samut Prakarn, Pathum Thani - 80THB

Rest of Thailand - 150THB


How will I be entitled for free shipping?

Spend above 1000 THB per order and shipping is free!


Do you ship internationally?

Not yet, but soon!




QR code or Debit/Credit card
Select 'credit card' on checkout to make payment through 'Lian Lian Pay' our service provider.

Cryptocurrency payments

You can now pay for your order with Sarnies using cryptocurrency. We support the following cryptocurrencies: 

Bitcoin (BTC)
Ethereum (ETH)
Binance Coin (BNB)
Tether (USDT)
Solana (SOL)
Cardano (ADA)
Polkadot (DOT)
Dogecoin (DOGE)

How to make a crypto payment:

1. Select Coinpayments as your payment option.

2. On the next screen, select or search for the cryptocurrency.

3. Scan the QR code using your crypto-currency wallet to continue payment. If you prefer to pay manually, copy the payment amount and wallet address.



 In case of difficulties, follow the instructions on the screen, placed below the QR code and transaction details.

We recommend paying using a cryptocurrency wallet (for instance Bitcoin wallet, Exodus, Metamask). For exchange users, please use the withdrawal option to continue payment.
Please ensure your order value hits the minimum withdrawal limit for the selected cryptocurrency, and also select the right chain and wallet address.



How often do you roast your coffee?

We roast twice a week to ensure your coffee is fresh.


How long does my coffee stay fresh for?

It’s best to drink your coffee within 4 weeks from the roast date to enjoy it at its optimal flavour.


Should I have my beans ground or should I keep them whole?

It’s always better to grind your beans just before you brew for peak freshness. If you do decide to pre-grind for efficiency, store the grinds in an airtight container to reduce exposure to the elements.


How should I store my coffee for the best results?

We recommend keeping your coffee beans in the bag they're delivered in. The one-way valves expel CO2 whilst not for allowing oxygen to enter the bags. Store in a cool and dry place away from sunlight.



For further enquiries, email us at