Frequently asked questions

DELIVERY

What are your delivery options?

Orders are shipped via standard couriers to arrive around 2 days after purchase for orders within Bangkok & surrounding provinces. For delivery to other provinces nationwide, orders will arrive within 5 days.

*Please note that date of delivery may vary due to carrier shipping practices, delivery location, and the number of items ordered.

Where do you deliver to?

We deliver to all of Thailand.

What is the delivery charge?

Bangkok, Nonthaburi, Samut Prakarn, Samut Sakhon, Pathum Thani – 50THB

Rest of Thailand – 120THB

Is free shipping available?

Spend above 800THB per order and shipping is free!

I live close by. Can I pick up my orders?

Orders can be picked up at Sarnies Roastery!

Below is a list of coffee beans we carry at all times. Feel free to collect them at Sarnies Roastery at any time during operating hours.
- Tiramisu Blend
- Mr. Darkside Blend
- Smooth Criminal Blend
- Chocolate for Days Blend
- Thailand, Khun Lao Village, Chiang Rai, Natural Process (Sun-dried)
- Colombia, Excelso, Decaf Swiss Water Process (SWP)

If you ordered any coffee beans not listed above, please allow us 48 hours, weekends not included, to prepare your order for pickup. We roast coffee only on weekdays.

Note: Self pickup is not available for Wholesale orders.

I've selected the self pickup option. What do I do next?

If collecting at Sarnies Roastery, please call 099 646 1536 on the date of collection with your order number prepared. Our team will take care of the rest!

PAYMENT

QR code or Debit/Credit card

Select 'credit card' on checkout to make payment through 'Lian Lian Pay' our service provider.

For further enquiries, email us at

hellobkk@sarnies.com