FAQ

PRODUCTION & SHIPPING

How often do you roast your coffee?
We roast twice a week to ensure your coffee is fresh.

How long will it take to receive my order?
Please allow 2-3 working days for your order to be delivered using standard shipping (within and outside of Bangkok). Please note that date of delivery may vary due to carrier shipping practices, delivery location, and the number of items ordered.

What will I be charged for shipping?
A delivery fee will be calculated based on your postal address. International shipping charges apply.


How will I be entitled for free shipping?
Spend above THB550 per order and shipping is free!

Do you ship internationally?
Not yet, but soon!



COFFEE

How long does my coffee stay fresh for?
It’s best to drink your coffee within 4 weeks from the roast date to enjoy it at its optimal flavour.

Should I have my beans ground or should I keep them whole?
It’s always better to grind your beans just before you brew for peak freshness. If you do decide to pre-grind for efficiency, store the grinds in an airtight container to reduce exposure to the elements.

How should I store my coffee for the best results?
We recommend keeping your coffee beans in the bag they're delivered in. The one-way valves expel CO2 whilst not for allowing oxygen to enter the bags. Store in a cool and dry place away from sunlight.



For further enquiries, email us at