Frequently asked questions

DELIVERY

How long will it take to receive my order?

Perishable goods (Bakery, Deli Goods, Cold Brew):
Orders made before 11.59pm will be shipped out the next day between 9am - 12pm.

Non-perishable goods (Coffee Beans, Chocolate, Brewing Equipment, Merchandise):
Orders are shipped via standard couriers to arrive around 2 days after purchase for orders within Bangkok & surrounding provinces. For delivery to other provinces nationwide, orders will arrive within 5 days.

*Please note that date of delivery may vary due to carrier shipping practices, delivery location, and the number of items ordered.

Where do you deliver to?

Perishable goods (Bakery, Deli Goods, Cold Brew):
Any order with perishable goods can only be delivered to Bangkok, Nonthaburi, Samut Prakarn, Samut Sakhon and Pathum Thani

Non-perishable goods (Coffee Beans, Chocolate, Brewing Equipment, Merchandise):
Orders only including non-perishable goods can be delivered to all of Thailand

What is the delivery charge?

Perishable goods (Bakery, Deli Goods, Cold Brew):
Bangkok – from 80 to 200THB depending on location
Nonthaburi, Samut Prakarn, Samut Sakhon, Pathum Thani – 250THB

Non-perishable goods (Coffee Beans, Chocolate, Brewing Equipment, Merchandise):
Bangkok, Nonthaburi, Samut Prakarn, Samut Sakhon, Pathum Thani – 50THB
All of Thailand – 120THB

How will I be entitled for free shipping?

Perishable goods (Bakery, Deli Goods, Cold Brew):
Bangkok – Spend above 1500THB per order and shipping is free!
Nonthaburi, Samut Prakarn, Samut Sakhon, Pathum Thani – Spend above 2000THB per order and shipping is free!

Non-perishable goods (Coffee Beans, Chocolate, Brewing Equipment, Merchandise):
Spend above 800THB per order and shipping is free!

What happens if I want to order both non-perishable and perishable goods?

For mixed orders, perishable items take priority and so free shipping threshold, delivery times, and shipping cost for perishable goods will apply to the entire order.

PAYMENT

QR code or Debit/Credit card

Select 'credit card' on checkout to make payment through 'Lian Lian Pay' our service provider.

For further enquiries, email us at

hellobkk@sarnies.com